Our Guarantee

At Benjamin Franklin Plumbing® your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing for all your plumbing problems, you can’t lose.

  • On Time. If there’s any delay, it’s you we pay. If we’re not on time, we PAY YOU $5.00* per each minute late up to $300.00. (* $300 maximum)
  • UWIN® is a consumer service resource that allows home services contractors to provide an extra level of protection and peace of mind to residential home service consumers.

Total Comfort Guarantee

How do you know a company cares about the quality of their work? They stand behind it – that’s how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced–and our techniques are state-of-the-art, guaranteed!

Our Difference

It is the Benjamin Franklin Plumbing difference that keeps our customers happy and satisfied. We pride ourselves on our on-time guarantee, skilled professionals, clean and friendly plumbers, and StraightForward Pricing®. You are our number one priority and we are determined to provide an experience that exceeds your expectations and solves your plumbing problems. Experience the Benjamin Franklin Plumbing difference in your area today!

Our Expertise

Skilled Professionals

Our employees are skilled at their craft, have apprenticed with master technicians, take continuing education courses, and regularly attend seminars. Mention Success Academy here! And maybe include a link.

Friendly & Courteous

If our technician smokes or swears in your home or on your property, you don’t pay a penny for the service.

Clean

If our technician doesn’t wear shoe covers inside your home, or leaves your home without cleaning up, you don’t pay a penny for the service.

Drug & Alcohol Free

Our employees go through an extensive battery of background checks before being hired, and random drug tests, where permitted by law, throughout their tenures.

Our Code of Ethics

1. TIME

First and foremost we respect our customers' time. We are "If There's Any Delay, It's You We Pay!®". No questions asked.

2. INTREGITY

We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We keep our promises.

3. RESPECT FOR THE LAW

We adhere to all laws, regulations and ordinances that pertain to the Plumbing industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.

4. EXCELLENCE

We adhere to all laws, regulations and ordinances that pertain to the Plumbing industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.

5. SAFETY & REPUTATION

We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of the BEN FRANKLIN brand.

6. TEAMWORK

We support each member of the team to strengthen the brand and build successful long-term relationships.

7. SERVICE

We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.

8. RESPECT FOR OTHERS

We treat our customers, fellow employees and other industry professionals with the utmost respect.

9. PRIVACY

We show the greatest respect for the sanctity of our customers' homes and their privacy.

10. COMPETITION

We value fair competition. We advertise, promote and market our brand fairly and accurately and in a manner that reflects the high standards of the BEN FRANKLIN brand.

A Family Of Home Services:

Strong partnerships and a national support system.